Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs.
José Manuel Barroso, President, European Commission (2004-2014)
Introduced by forewords of two Presidents of the European Commission as well as the EFQM Board, this publication gathers a broad spectrum of testimonies from organisations at different stages of their excellence journey. We hope they will inspire you in your quest for sustainable excellence.